The knowledge base was created as a service tool for our visitors’ most frequently asked questions. Please use the search tool above, or the service categories list on the right side of the page to locate answers to your questions. If for some reason you cannot find the answer to your question, please click the “Ask a Question” link in the top right corner of this web page and complete the form to send the request to us. We will get back to you promptly and we will always consider adding your question(s) to the Berkey Knowledge Base. Thank you for your interest in the Berkey!