DEKALB COUNTY, Ga. — A Channel 2 Action News investigation found that DeKalb water officials made a serious error with a public health warning last summer.

The head of the agency downplayed the scale of the risk, even as complaints poured in from all over the county.

When water pressure drops too low, for any reason, there’s a risk the water will become contaminated.

In this case from August 2013, that risk was system wide, affecting 700,000 people. A state inspector complained soon after that DeKalb County had a pattern of not issuing required public health warnings.

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